For some reason, the company name associated with the customer is showing up in the dispatch e-mail instead of the company name associated with the delivery address. Unfortunately, this is confusing to our drivers when dealing, for example, with a medical rep. The driver does not need to know that the rep they are delivering to is with a particular company, but he does need to know if there is a company name on the doctors' office to which he is delivering. Is there any easy way we can change this so our drivers get better information?
Incorrect company name in dispatch e-mail
Posted - Dec 17 2009 : 09:30:08 AM
